Segment

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Vendor summary

Category
Analytics
Uses AI
Yes
Processes PII
Yes
Training disclosure
no
Retention policy
90d
Evidence status
Expired
Risk / attention
High
  • Processes customer PII via AI
  • Evidence has expired

AI Vendor Questionnaire

  1. Does the vendor use AI/ML in their service?

    Yes

  2. Does the vendor process customer PII?

    Yes

  3. Is customer data used to train models?

    No

  4. What is the vendor's retention policy?

    90d

  5. What evidence supports these claims?

    https://docs.example.com/segment-dpa

  6. When does current evidence expire?

    2026-02-26

  7. Is human review involved in AI decisions?

    Unknown / Not provided

  8. Does the vendor provide an AI policy or security documentation?

    Yes (link on file)

  9. What is the risk level and why?

    Risk level: high. Processes customer PII via AI Evidence has expired

  10. What actions are required before audit?

    Processes customer PII via AI. Evidence has expired