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Vendor summary

Category
Support
Uses AI
Yes
Processes PII
Yes
Training disclosure
unknown
Retention policy
unknown
Evidence status
Pending
Risk / attention
Medium
  • AI training disclosure is unknown
  • Data retention policy is unknown
  • Processes customer PII via AI
  • Evidence requested but pending

AI Vendor Questionnaire

  1. Does the vendor use AI/ML in their service?

    Yes

  2. Does the vendor process customer PII?

    Yes

  3. Is customer data used to train models?

    Unknown / Not provided

  4. What is the vendor's retention policy?

    Unknown / Not provided

  5. What evidence supports these claims?

    Missing

  6. When does current evidence expire?

    N/A (no evidence on file)

  7. Is human review involved in AI decisions?

    Unknown / Not provided

  8. Does the vendor provide an AI policy or security documentation?

    No / Not provided

  9. What is the risk level and why?

    Risk level: medium. AI training disclosure is unknown Data retention policy is unknown Processes customer PII via AI Evidence requested but pending

  10. What actions are required before audit?

    AI training disclosure is unknown. Data retention policy is unknown. Processes customer PII via AI. Evidence requested but pending